Copilot Studio

Copilot Studio

Agent Evaluation in Copilot Studio: Test Methods, Thresholds, and Regression Checks

I tried out the automated testing (evaluation feature) for agents created with Copilot Studio, which is now available.It...
Copilot Studio

[Copilot Studio] How to Add CSAT to Custom Topics & Fix “Abandoned” Outcome Issue

I researched how to integrate customer satisfaction rating (CSAT) for conversations into custom topics, so here are my n...
Copilot Studio

[Fixed] Copilot Studio Analytics Showing “Abandoned” Instead of “Resolved”? How to Correctly End Conversations

Is your Copilot Studio analytics dashboard showing too many "Abandoned" sessions? You might be ending conversations inco...
Copilot Studio

How to Limit Copilot Studio Knowledge to Specific SharePoint Folders (and Why It Matters)

One of the biggest challenges in building RAG agents with Copilot Studio is retrieving the right information without noi...
Copilot Studio

Building Hybrid CRAG in Copilot Studio: Combining SharePoint & Google Search (SerpAPI)

In this tutorial, we implement a Corrective Retrieval Augmented Generation (CRAG) system using Copilot Studio and AI Sea...
Copilot Studio

How to Create Self-Operating Agents in Copilot Studio Using Event Triggers: Email-Activated Automation (Preview)

In this article, I'll demonstrate how to create an autonomous agent that automatically responds to emails using the rece...
Copilot Studio

Copilot Studio Generative Answers (NLU Boost) Node: Setup Guide & Troubleshooting

This article explains one of Copilot Studio’s standard features for utilizing generative AI: the "Generative answers" no...
Copilot Studio

How to Use Prompt Actions with AI Builder in Copilot Studio: Complete Tutorial for Generating AI Responses

This article explains how to use AI Builder's "Prompts" from Copilot Studio.Using Generative AI from Copilot Studio Ther...
Copilot Studio

[2025 Update] Build a Multimodal Copilot Studio Agent to Analyze Conversation Attachments (Images/PDFs)

2025 update: Copilot Studio can now handle files using standard capabilities. Previously, this required a complex workar...
Copilot Studio

[2025 Update] Save Files from Copilot Studio to SharePoint (Standard Feature Guide)

2025 Update: Copilot Studio can now handle files using standard capabilities! Previously, this required a complex workar...