Copilot Studio [Copilot Studio] How to Add CSAT to Custom Topics & Fix “Abandoned” Outcome Issue
I researched how to integrate customer satisfaction rating (CSAT) for conversations into custom topics, so here are my n...
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Copilot Studio 
Copilot Studio [Fixed] Copilot Studio Analytics Showing “Abandoned” Instead of “Resolved”? How to Correctly End Conversations
Is your Copilot Studio analytics dashboard showing too many "Abandoned" sessions? You might be ending conversations inco...
Power Apps How to Display SharePoint Choice Column Values in a Power Apps Combo Box (with Gallery Filtering & Search)
I often forget the formula to display a SharePoint choice column in a Power Apps combo box, so I’m writing this note as ...
Power Automate A Deep Dive into Power Automate Excel Filter Queries: Filtering Greater Than, Less Than, and Removing Blank Rows
I discovered that the "greater than or equal to" (ge) and "less than or equal to" (le) operators cannot be used in Excel...
Copilot Studio How to Limit Copilot Studio Knowledge to Specific SharePoint Folders (and Why It Matters)
One of the biggest challenges in building RAG agents with Copilot Studio is retrieving the right information without noi...
Copilot Studio Building Hybrid CRAG in Copilot Studio: Combining SharePoint & Google Search (SerpAPI)
In this tutorial, we implement a Corrective Retrieval Augmented Generation (CRAG) system using Copilot Studio and AI Sea...
Copilot Studio How to Create Self-Operating Agents in Copilot Studio Using Event Triggers: Email-Activated Automation (Preview)
In this article, I'll demonstrate how to create an autonomous agent that automatically responds to emails using the rece...
Copilot Studio Copilot Studio Generative Answers (NLU Boost) Node: Setup Guide & Troubleshooting
This article explains one of Copilot Studio’s standard features for utilizing generative AI: the "Generative answers" no...
Copilot Studio How to Use Prompt Actions with AI Builder in Copilot Studio: Complete Tutorial for Generating AI Responses
This article explains how to use AI Builder's "Prompts" from Copilot Studio.Using Generative AI from Copilot Studio Ther...
Copilot Studio [2025 Update] Build a Multimodal Copilot Studio Agent to Analyze Conversation Attachments (Images/PDFs)
2025 update: Copilot Studio can now handle files using standard capabilities. Previously, this required a complex workar...